We strive to provide flexible and fair cancellation options. Please read our policy carefully before booking any travel service with Golden Rich Tour and Travels Pvt. Ltd.
Cancellation requests should be submitted through email, phone or other accepted communication channels. Cancellation charges may vary depending on the service booked, supplier policy, applicable fare conditions and the time at which the cancellation request is made.
Visa fees, embassy charges, documentation charges, appointment charges and service fees may become non-refundable once processing has commenced. Visa approval remains subject to the decision of the relevant embassy or authority.
Eligible refunds will normally be processed after confirmation from the applicable supplier. Depending on the service provider, bank and payment method, settlement may require approximately 7–15 working days or longer where the supplier's processing timeline requires it.
Certain service charges, convenience fees, payment gateway charges, visa or embassy fees, insurance premiums and other third-party charges may be non-refundable once incurred.
Changes to confirmed travel arrangements remain subject to availability and applicable supplier rules. Fare differences, amendment fees or other charges may apply before a modification can be confirmed.
Travellers should review the cancellation conditions supplied at the time of booking. Travel insurance may also help protect against certain unexpected circumstances, subject to the terms of the insurance provider.
For cancellation requests, refund enquiries or booking assistance, please contact our support team.
By booking with us, you acknowledge that you have read, understood and agree to this Cancellation Policy.
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